ISAAC KEEMETSWE

Director of Operations | Logistics & Warehouse Technology Specialist

Gaborone, BW.

About

Results-driven Operations Director with extensive experience in fleet logistics, warehouse management systems, and supply chain optimisation. Proven track record of implementing technology-driven solutions including SKU-based inventory tracking, automated warehouse workflows, and Goods-to-Person (GTP) operational concepts. Demonstrated success in reducing operational costs by 21% and fleet violations by 65% across fleets of 1,000+ vehicles. Currently pursuing Executive MBA to deepen strategic leadership capabilities.

Work

Claywood (Pty) Ltd

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Director - Operations

Gaborone, South-East, Botswana

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Summary

Directed comprehensive operations including account planning, agency management, and financial oversight to optimize warehouse processes and client services.

Highlights

Led account planning and client services, emphasizing warehouse process optimization and SKU rationalization to enhance operational efficiency.

Direct agency management and asset oversight, implementing inventory classification systems to significantly improve picking accuracy.

Managed business finance, team performance, and customer relations across all logistics operations, ensuring strategic alignment and growth.

Developed and implemented SKU architecture and slotting strategies, successfully reducing travel time and improving order fulfillment efficiency.

G4S (Botswana) Limited

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Operations Manager - Asset Tracking & Fleet Logistics

Gaborone, South-East, Botswana

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Summary

Managed asset tracking and fleet logistics for a 1,000+ vehicle fleet, implementing technology-driven solutions to achieve significant cost reductions and operational efficiencies.

Highlights

Reduced fleet operating costs by over 21% in FY2015 through effective management, reporting, and process development.

Achieved a 65% reduction in fleet violations across 1,000+ vehicles, significantly decreasing accidents, overspeeding, and maintenance costs.

Cut fuel costs by over 19% in 2016 by optimizing consumption and supplier agreements.

Launched an Asset Information Management System, providing leadership with real-time visibility of vehicle operations and enabling proactive maintenance cycles.

Developed SKU-based Maintenance Metrics and service-level agreements with workshops to define ideal task durations and eliminate downtime through systematic parts classification.

Introduced Goods-to-Person (GTP) concepts, streamlining parts retrieval and vehicle service workflows to reduce technician travel time and improve workshop throughput.

Consolidated fuel suppliers from multiple accounts to two (Shell, Engen), securing bulk discounts and simplifying reporting; centralized vehicle armouring to South Africa for integrated maintenance.

Designed and implemented robust data collection and reporting tools for fleet performance monitoring, enabling predictive maintenance planning and informed decision-making.

Initiated Compulsory Defensive Driver Training, significantly reducing incident rates through structured driver development with in-house instructors to control costs.

Contributed as a member of the G4S Health & Safety and G4S Pension Fund Trustee Committees, ensuring governance and compliance across operations.

WHO:World Health Organisation

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Consultant Data Manager

Gaborone, South-East, Botswana

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Summary

Supervised data collection and analyzed patient information to develop early warning indicators for health workers.

Highlights

Supervised comprehensive data collection and meticulously analyzed patient information to establish critical Early Warning Indicators, aiding health workers in developing better treatment plans.

Designed innovative data abstraction tools using Microsoft Excel, enhancing clinical decision support and data management efficiency.

SCMS: Supply Chain Management Systems (USAID/PEPFAR)

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Consultant Data Manager

Gaborone, South-East, Botswana

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Summary

Trained care workers on the Patient Information Management System and advised developers on system improvements.

Highlights

Trained care workers on the effective utilization of the Patient Information Management System (PIMS), enhancing data entry accuracy and system adoption.

Advised systems developers on user-friendly design and workflow efficiency, contributing to a more intuitive and effective system.

Pitney Bowes Management Services

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IT Supervisor

Bradford, England, UK

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Summary

Oversaw IT infrastructure, procurement, and helpdesk operations, ensuring seamless technical support and resource management.

Highlights

Oversaw the successful installation of hardware and software, ensuring optimal system functionality and user access.

Managed comprehensive procurement and inventory management processes, optimizing resource allocation and cost efficiency.

Supervised all helpdesk activities, providing critical technical support and resolving issues efficiently to maintain operational continuity.

Education

Sheffield University (via BAC)

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Executive MBA Business Administration

Salford University, UK

Salford, England, UK
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MSc Information Systems

University of Botswana

Gaborone, South-East, Botswana
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Diploma Computer Science

Languages

Setswana

English

Certificates

Investing in Excellence

The Pacific Institute

Financial Analysis & Business Performance Analysis

N/A

PRINCE II – Project Management (Foundation)

N/A

Modern Approach to Fleet Management

N/A

Train-the-Trainer (ICT course design, web design, troubleshooting, open source)

N/A

Introduction to G Suite

Google Cloud / Coursera

Managing Customer Expectations for Managers

1N Learning

Critical Thinking

1N Learning

Managing Experts

1N Learning

Change Management

G4S

Health & Safety Representative Course

DVET

Skills

Warehouse Technologies

SKU Development & Management, Goods-to-Person (GTP) Concepts, Automated Robotics Integration, Warehouse Automation Strategy.

Logistics Systems

Asset Information Management Systems, Fleet Tracking & Telematics, Inventory Optimisation, Supply Chain Visibility.

Data & Analytics

Data Modelling & Abstraction Tools, Performance Metrics, Business Intelligence Reporting, Process Engineering.

Management

Cross-Functional Team Leadership, Change Management, Commercial Acumen, Project Management (PRINCE II).

Software & Tools

Microsoft Excel (advanced), Google Suite, Asset Management Platforms, Tracking Systems Integration.

Other Technical Skills

Graphic Design, Photography, Basic Coding, Cloud Computing.

Interests

Professional Development & Personal Interests

Leadership, Innovation, Internet of Things (IoT), Cloud Computing, Data Science, Financial Education, Organic Farming, Green Energy, Automotive Technology, Ethical Hacking (learning).

References

Mr. M. Ntsomeng

Project Manager – PIMS II, Supply Chain Management Systems (M&E Unit), 00267 71623678, mntsomeng@turnstar.co.bw

Mr. Tshepo Kgari

Industrial Relations Manager, G4S Botswana, 72924479 / 3698052, Tshepo.kgari@bw.g4s.com

Mr. Joseph Lekgori

Head of Sales – Director, G4S Botswana, 72 866 324, joseph.lekhori@bw.g4s.com